E022
Perkins Synchronization Failure (Voltage/Frequency/Phase Mismatch)

Controller displays E022 and indicates mains/generator sync failure

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect sync parameters in controller, Faulty sync check relay, Inaccurate voltage or frequency sensing, Slow governor or AVR response

How to Fix / Troubleshooting

Safety: Never attempt manual paralleling without proper training and equipment. Incorrect synchronization can severely damage alternators and switchgear.

  • Check sync settings: In the Deep Sea/ComAp controller, verify acceptable windows for voltage, frequency, and phase angle are correctly configured.
  • Verify sensing: Confirm that the controller is measuring both mains and generator voltages and frequencies correctly. Compare with an external meter.
  • Sync check relay: If a separate sync check relay is used, test its operation and wiring. Replace if it fails to close under correct conditions.
  • Governor/AVR response: Ensure the generator can reach and maintain the target voltage and frequency before sync. Tune governor and AVR if response is too slow.
  • Test in manual mode: If allowed, use the controller’s manual sync function to observe how close the generator can match the mains before the fault occurs.
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Repair Difficulty

Professional Required 5/5

Required Part

Sync Check Relay
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