Generator will not crank when start command is given; no error code displayed on controller.

Safety: Disable remote start sources and isolate AC output. Be aware that troubleshooting may cause unexpected cranking.

• Check controller status: Ensure the generator controller is in AUTO or MANUAL RUN and not in an alarm lockout state. Clear any latched alarms.
• Verify battery voltage: Measure at the starter battery terminals. Charge or replace if low.
• Inspect emergency stop and safety chain: Confirm all emergency stop buttons are released and any external safety contacts (fire alarm, remote stop) are closed.
• Test start relay: In the control panel, locate the start relay. When a start command is issued, check for coil voltage. If present but contacts do not close, replace the relay.
• Check starter solenoid: If the relay energizes but the starter does not click, test for voltage at the solenoid terminal. If voltage is present but no action, replace the starter motor/solenoid assembly with a Volvo Penta-approved unit.