WEN
Exercise Timer / Scheduler Malfunction
Automatic weekly exercise test does not run even though the generator works in manual mode.
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Possible Causes
Incorrect exercise schedule settings, Controller clock not set, Disabled exercise mode, Internal controller fault
How to Fix / Troubleshooting
Safety first: Ensure the generator is in a safe state and not needed for immediate backup while adjusting settings.
- Verify AUTO mode: Confirm the WEN controller is set to AUTO, not OFF or MANUAL.
- Check date and time: Enter the controller menu and set the correct date and time. An incorrect clock can prevent the exercise from running.
- Review exercise settings: Ensure the exercise function is enabled and scheduled for the desired day and time. Save settings properly.
- Simulate exercise: Some controllers allow a manual exercise start. Use this to confirm the function works.
- Controller replacement: If settings are correct but the exercise never runs, the internal timer circuit may be faulty and the control board may need replacement.
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Repair Difficulty
Easy
2/5
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