Washer-dryer combo makes loud banging or thumping noises during spin.

Safety first: Keep the area clear while the unit is spinning; unplug before internal inspection.

• Redistribute load: Pause the cycle, open the door when safe, and redistribute clothes evenly around the drum. Remove heavy items if necessary.
• Level the unit: Check that all four feet are firmly on the floor and the combo is level front-to-back and side-to-side. Adjust leveling feet as needed.
• Inspect suspension: Remove top or rear panel and inspect suspension rods/springs and shock absorbers for leaks, breaks, or detachment. Replace worn components as a set.
• Check counterweights: Verify that concrete or cast-iron counterweights on the tub are secure and bolts are tight.