E13
Amica Leak Detected / Anti-Flood System Activated

Washer-dryer displays E13; water detected in base tray or machine stops and pump runs continuously

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Leaking door gasket, Loose hose clamp on tub or pump, Cracked tub or sump hose, Faulty detergent drawer or overflow

How to Fix / Troubleshooting

Safety first: Unplug the appliance and close water taps immediately to prevent further leakage.

  • Check for visible leaks: Look around the door, detergent drawer, and rear hoses for dripping water.
  • Inspect base tray: Remove the lower front panel or tilt the machine slightly (with assistance) to check for water in the base. If water is present, dry the tray thoroughly with towels and a sponge.
  • Locate the source: Remove the top and rear panels. Run a short fill cycle while observing hoses, the tub, pump, and connections. Look for drips or sprays.
  • Repair leaks: Tighten or replace hose clamps, replace cracked hoses or a torn door gasket, and ensure the detergent drawer is not overfilled or blocked.
  • Reset anti-flood: Once the leak is fixed and the base is completely dry (including the float switch area), reconnect power and test. If E13 persists with a dry base, the float switch or wiring may be faulty and require replacement.
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Repair Difficulty

Hard 4/5

Required Part

Door Gasket
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