E13
Asko
Communication Error Between Control Modules
Washer-dryer combo shows E13; often associated with communication issues between control boards (if separate motor or UI board).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose harness between main PCB and motor control or user interface, Corroded connectors, Failed motor control board, Failed main control board
How to Fix / Troubleshooting
Safety: Unplug the appliance before removing panels.
- Access control boards: Remove the top panel and, if necessary, rear panel to locate the main control board, motor control board (if separate), and user interface board.
- Check harness connections: Carefully unplug and replug the multi-pin connectors between boards. Look for bent pins, corrosion, or loose locking tabs.
- Inspect for damage: Examine boards for burnt components, cracked solder joints, or moisture damage.
Communication faults are electronics-related and often require board replacement. If reseating connectors does not clear E13, contact an Asko-authorized technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Motor Control Board
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