Washer-dryer combo makes loud banging or knocking noises during spin.

Safety first: Unplug the unit before accessing internal components. Do not place hands inside while drum is spinning.

• Check leveling: Ensure the washer-dryer is level front-to-back and side-to-side. Adjust leveling feet and lock them in place.
• Inspect shocks: Remove front or rear panel to view the shock absorbers. Look for oil leakage, broken mounts, or excessive play. Replace shocks in pairs if worn.
• Examine springs and counterweights: Verify suspension springs are intact and that concrete or cast-iron counterweights are tight.
• Balance loads: Avoid washing single heavy items alone; mix with other items to balance the drum.