E07
Balay
Door Unlock Failure
Washer-dryer door will not unlock at end of cycle; E07 displayed
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door lock mechanism jammed, Faulty door lock solenoid, Broken door handle or latch not releasing, Control module not sending unlock signal
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Ensure the drum has stopped completely and water is drained before attempting manual release.
Step-by-step checks:
- Manual emergency release: Many Balay units have a manual release tab near the drain pump filter behind the lower flap. Pull the tab gently to open the door.
- Inspect door handle and latch: Check that the handle operates smoothly and the latch hook is not broken. Replace the door handle/latch assembly if damaged.
- Check door lock: Access the door lock assembly by removing the front seal clamp. Inspect for mechanical damage or overheating. Ensure the connector is firmly seated.
- Electrical test: With the lock removed and the machine unplugged, test the lock coil and switch contacts with a multimeter. Replace the lock if readings are out of specification.
- Control diagnosis: If the lock and latch are good but E07 persists, the main control module may not be energizing the unlock circuit and should be tested by a qualified technician.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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