E10
Balay
Communication Error Between User Interface and Main Control
Washer-dryer shows E10 and does not start; control panel may be unresponsive or partially lit
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose or damaged communication cable between UI and main PCB, Faulty user interface (control panel) board, Faulty main control module, Moisture ingress into control panel
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the control panel or top cover.
Step-by-step checks:
- Inspect UI connections: Remove the control panel fascia. Check the ribbon cable or harness connecting the user interface board to the main control. Reseat connectors firmly.
- Check for moisture: Look for signs of condensation or detergent residue on the UI board. If present, dry thoroughly and clean with isopropyl alcohol. Identify and fix any leaks from the detergent drawer or top seal.
- Visual inspection of boards: Examine both UI and main PCB for burnt components or corrosion. Replace any obviously damaged board.
- Component substitution: If available, test with a known-good UI or main board to isolate the faulty module. Replace the defective user interface board or main control module as required.
- Reassembly: After repairs, reassemble and test all functions (wash and dry). If E10 persists, professional electronic diagnosis is recommended.
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Repair Difficulty
Hard
4/5
Required Part
User Interface Board
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