E15
Balay Internal Communication / Configuration Error

Washer-dryer shows E15; machine may not start or may stop mid-cycle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted EEPROM or configuration on main PCB, Incompatible replacement control module, Loose internal communication harness, Software fault after power surge

How to Fix / Troubleshooting

Safety first: Unplug the appliance before accessing electronics.

Step-by-step checks:

  • Power reset: Disconnect the washer-dryer from mains for at least 5–10 minutes to allow capacitors to discharge, then reconnect and test.
  • Inspect harnesses: Remove the control panel and top cover. Check all low-voltage harnesses between the main control module and any auxiliary boards for secure fit.
  • Check for recent part changes: If a control board was recently replaced, verify that the correct Balay part number and configuration coding were used. An incorrect board can trigger E15.
  • Reprogramming or replacement: Some E15 conditions require reprogramming the control module with Balay service tools. If unavailable, the module may need replacement by an authorized service center.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Module
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