E16
Balay
Door Locking Safety Error
Washer-dryer shows E16; door may open during cycle or will not lock properly
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door lock not engaging fully, Misaligned door hinge causing poor latch engagement, Faulty door lock sensor contact, Broken door strike
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Do not operate the machine if the door does not lock securely.
Step-by-step checks:
- Check door alignment: Inspect the door hinge for sagging or play. If the door does not align with the lock opening, adjust or replace the door hinge.
- Inspect door strike: Ensure the door strike (latch hook) is intact and firmly attached. Replace if cracked or worn.
- Door lock inspection: Access the door lock assembly and verify that the locking tongue moves freely when the door is closed. Clean any detergent residue that may impede movement.
- Electrical test: Test the lock's sensor contacts with a multimeter to confirm that the "door closed" signal is present when the door is latched. Replace the lock if faulty.
- Re-test: After adjustments and replacements, run a short cycle and confirm that E16 does not reappear and that the door remains securely locked during operation.
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Repair Difficulty
Medium
3/5
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