E23
Balay Drain Pump Triac / Control Error

Washer-dryer shows E23; drain pump may run continuously or not at all

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted drain pump, Shorted triac on main PCB, Wiring short between pump and control, Water ingress on control board

How to Fix / Troubleshooting

Safety first: Unplug the appliance. Water and electronics are involved; ensure everything is dry before testing.

Step-by-step checks:

  • Test drain pump: Disconnect the drain pump and measure coil resistance. A very low resistance or short to earth indicates a faulty pump that must be replaced.
  • Inspect wiring: Check the harness from pump to control for damage or signs of shorting.
  • Control board inspection: Access the main PCB and inspect the area around the pump triac (often near the pump connector) for burn marks. If damaged, the board must be repaired or replaced.
  • Replace faulty components: Fit a new pump if required, and if the board is damaged, replace the main control module with the correct Balay part.
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Repair Difficulty

Professional Required 5/5

Required Part

Drain Pump
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