E25
Balay
Drain Pump Blockage / Mechanical Fault
Washer-dryer shows E25; unusual noise from pump area or intermittent drainage
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Foreign object in pump impeller, Damaged pump impeller blades, Intermittent pump motor failure, Loose pump mounting causing vibration
How to Fix / Troubleshooting
Safety first: Unplug the appliance and prepare for water spillage.
Step-by-step checks:
- Remove and inspect pump: Access the drain pump from the front or bottom. Remove the pump from the housing and inspect the impeller for damage or obstructions (buttons, coins).
- Check mounting: Ensure the pump is securely fixed to its bracket and that rubber mounts are intact to prevent vibration.
- Bench test pump: If possible, power the pump briefly with appropriate mains voltage (only if you are qualified) to confirm smooth operation. Replace if noisy or intermittent.
- Reassemble and test: Refit the pump and run a drain/spin cycle to confirm that E25 and noise are resolved.
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Repair Difficulty
Medium
3/5
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