E28
Balay Unbalance Detection / Sensor Error

Washer-dryer shows E28; imbalance detection error during spin

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty unbalance sensor (if fitted), Worn shock absorbers, Excessive load on one side of drum, Loose concrete counterweight

How to Fix / Troubleshooting

Safety first: Unplug the appliance. Avoid running high-speed spin with severe vibration.

Step-by-step checks:

  • Check load distribution: Ensure laundry is evenly distributed in the drum and not tangled into a single mass. Run a spin with a balanced load.
  • Inspect shock absorbers: Remove rear or front panel to access the drum shock absorbers. Check for oil leakage, weak damping, or broken mounts. Replace in pairs if worn.
  • Check counterweights: Inspect concrete or cast-iron counterweights on the tub for cracks or loose bolts. Tighten or replace as needed.
  • Unbalance sensor: Some models use a vibration sensor. Verify its mounting and wiring. Replace the unbalance sensor if faulty.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorbers
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