Balay
Door Lock Stuck Closed
Washer-dryer door will not open at end of cycle and no error code is shown
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Mechanical jam in door lock, Swollen or misaligned door gasket, Control not sending unlock signal, Residual water in drum triggering safety lock
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Ensure water level is low before forcing door open.
Step-by-step checks:
- Wait and listen: Allow a few minutes after cycle end; some models delay unlocking. Listen for the click of the lock.
- Check water level: If water is visible, drain via the pump filter emergency hose or filter opening.
- Use emergency release: Access the manual door release near the pump filter (if fitted) and pull to open the door.
- Inspect and replace lock: Once open, inspect the door lock assembly and gasket for damage or misalignment. Replace the lock if it sticks mechanically or electrically.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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