Balay
Suspension / Shock Absorber Wear
Washer-dryer makes loud banging or knocking noises during spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or leaking shock absorbers, Loose or broken drum counterweights, Damaged suspension springs, Overloaded or unbalanced load
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Do not continue running high-speed spins with severe banging as it can cause further damage.
Step-by-step checks:
- Check load: Ensure the drum is not overloaded and that laundry is evenly distributed. Run a spin with a smaller, balanced load.
- Inspect shocks: Remove the rear or front panel to access the shock absorbers. Look for oil leakage, broken mounts, or excessive play. Replace shocks in pairs if worn.
- Check springs and counterweights: Inspect the top suspension springs and front/rear counterweights for cracks or loose bolts. Tighten or replace as needed.
- Verify installation: Ensure the washer-dryer is level and all transport bolts were removed at installation.
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Repair Difficulty
Medium
3/5
Required Part
Shock Absorbers
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