Balay
User Interface / Control Panel Failure
Washer-dryer powers on but buttons or dial do not respond
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Faulty user interface PCB, Stuck or damaged buttons, Loose ribbon cable to main board, Moisture or detergent ingress into panel
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the control panel.
Step-by-step checks:
- Inspect panel: Check for visible cracks, stuck buttons, or signs of liquid spills on the control panel.
- Remove and clean: Carefully remove the fascia and UI board. Clean any residue with a soft brush and isopropyl alcohol. Allow to dry completely.
- Check ribbon cable: Ensure the ribbon or harness between UI and main board is fully seated and undamaged.
- Replace UI board: If buttons remain unresponsive, replace the user interface board with the correct Balay part.
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Repair Difficulty
Medium
3/5
Required Part
User Interface Board
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