Washer-dryer display and control panel not communicating, F12 shown.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the appliance.
Check communication harness:
- Access boards: Remove the top cover. Locate the main control board and the front user interface (UI) board.
- Inspect cable: Check the ribbon cable or harness connecting the UI to the main board. Look for kinks, cuts, or burnt areas.
- Reseat connectors: Disconnect and reconnect both ends of the harness to ensure good contact.
Board diagnosis: If F12 persists, either the UI board or main control is faulty. Replacement of one or both boards may be required; this is best confirmed by a professional with access to known-good parts.
Repair Difficulty
Required Part
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