D11
Brandt
Control Board Communication Fault
Washer-dryer combo displays D11 and may not start or may stop during cycle; often linked to communication between control boards (if separate motor control exists).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose wiring harness between main control board and motor control module, Defective motor control module (if fitted), Failed main control board, Electrical noise or surge damage
How to Fix / Troubleshooting
Safety first: Unplug the appliance before accessing control boards. Capacitors may hold charge; avoid touching board components unnecessarily.
- Power reset: Disconnect power for 5–10 minutes, then reconnect and try a short cycle. Sometimes transient faults clear after a reset.
- Inspect connectors: Remove the top panel to access the main control board. Check all multi-pin connectors for secure fit. If your Brandt model has a separate motor control module near the motor, inspect its connectors as well.
- Check wiring harness: Look for pinched, rubbed, or burnt wires between boards. Repair or replace damaged sections.
- Board replacement: If wiring is intact and D11 persists, one of the boards is likely defective. Because diagnosis requires specialized tools, board replacement should generally be performed by a qualified technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board
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