Washer-dryer combo will not start a cycle; display shows error code 1 shortly after pressing Start.

Safety first: Unplug the Café combo unit or switch off the dedicated circuit breaker before inspecting the door lock or wiring.

Steps to try:

• Check door closure: Open and firmly close the door. Make sure no clothing is trapped between the door gasket and the door frame, especially near the latch side.
• Inspect the door strike: Verify the plastic/metal door strike on the door is not cracked, bent, or loose. Tighten mounting screws if needed.
• Check the door lock assembly: With power disconnected, remove the front panel screws around the door lock area (consult your Café model service manual). Inspect the door lock assembly for broken plastic, burn marks, or loose connectors.
• Reseat wiring harness: Disconnect and reconnect the wiring harness plug at the door lock switch to ensure a solid connection. Look for corrosion or damaged pins.
• Test operation: Restore power and try a short cycle. If code 1 returns immediately, the door lock assembly is likely defective and should be replaced.

When to call a technician: If you are not comfortable removing the front panel or working around the door lock wiring, contact an authorized Café service technician.