Washer-dryer combo displays error code 14 and stops; drum may be full of water and not spinning.

Safety first: Disconnect power before accessing the motor or control board.

Steps:

• Power reset: Unplug for 5 minutes and retry a spin-only cycle to see if the error clears.
• Inspect motor connections: Remove the rear panel and locate the drive motor. Check the multi-pin connector and any separate tachometer plug for secure fit and damage.
• Check for obstructions: Ensure nothing is jammed between the drum and tub that could prevent rotation.

When to call a technician: Tachometer and motor testing require specialized tools. If code 14 persists, schedule service with a Café-authorized technician.