18
Café
Cold Water Inlet Valve Failure
Washer-dryer combo shows error code 18; cold water does not enter or fills only with hot.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed cold water inlet solenoid, Clogged cold inlet screen, Closed household cold water valve, Wiring issue to cold valve coil
How to Fix / Troubleshooting
Safety first: Disconnect power and close the cold water supply valve before working on hoses.
Steps:
- Verify cold supply: Run a nearby cold faucet to confirm cold water is available.
- Check cold valve: Ensure the cold shutoff valve to the Café combo is fully open.
- Clean cold inlet screen: Remove the cold hose and rinse the screen inside the cold water inlet valve.
- Inspect wiring: Check the cold valve coil connector and reseat it.
When to call a technician: If code 18 remains and hot water fills normally, the cold inlet valve assembly likely needs replacement.
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Repair Difficulty
Medium
3/5
Required Part
Cold Water Inlet Valve
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