20
Café
Door Lock Circuit Error
Washer-dryer combo shows error code 20; door will not lock at the start of a cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective door lock solenoid, Broken door strike, Loose wiring between control and door lock, Faulty main control output
How to Fix / Troubleshooting
Safety first: Unplug the unit before inspecting the door lock assembly.
Steps:
- Inspect door strike: Check the door strike on the door for cracks or misalignment. Replace if damaged.
- Check door lock: Remove the front panel screws around the lock and gently pull the door lock assembly forward. Inspect for broken parts or burn marks.
- Reseat wiring: Reseat the harness connector at the lock and at the main control board.
When to call a technician: If the lock does not engage and code 20 persists, the door lock assembly or control board likely needs replacement.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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