24
Café Internal Water Heater Failure (if equipped)

Washer-dryer combo shows error code 24; unit may not heat water properly during wash.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open internal heater element, Failed heater relay on control board, Faulty temperature sensor, Loose heater wiring

How to Fix / Troubleshooting

Safety first: Unplug the unit before accessing internal heater components.

Steps:

  • Confirm feature: Verify your Café combo model is equipped with an internal water heater.
  • Run a sanitize or hot cycle: If water does not get noticeably warm, the internal heater may not be operating.
  • Inspect wiring: Access the bottom or rear of the tub to locate the internal heater and check for loose or burned connectors.

When to call a technician: Heater and high-voltage circuits should be tested only by qualified personnel. If code 24 persists, schedule service.

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Repair Difficulty

Professional Required 5/5

Required Part

Internal Water Heater
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