Washer-dryer combo door remains locked after cycle; error code 6 is displayed.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the unit. Do not force the door open with tools, as this can damage the door and seal.
Steps:
- Wait for cool-down: If the unit just finished a dry cycle, allow 5–10 minutes for the door lock to cool and attempt to unlock again.
- Power reset: Disconnect power for 5 minutes, then reconnect and press Cancel/Power to see if the lock releases.
- Use manual release (if equipped): Many Café combos have a manual door lock release accessible through the lower front panel or pump filter area. Pull the release tab or cable gently to open the door.
- Inspect door lock: With the front panel removed, check the door lock assembly for broken plastic, burn marks, or loose wiring. Reseat the harness connector.
When to call a technician: If the lock repeatedly fails or code 6 persists, the door lock assembly or main control board likely needs replacement by a qualified technician.
Repair Difficulty
Required Part
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