Café Drive System Failure (Wash Tumble)

Washer-dryer combo drum does not turn during wash, but water fills and drains normally.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Broken or slipped drive belt, Failed drive motor, Faulty motor control/inverter, Seized drum bearings

Safety first: Unplug the unit before accessing the rear panel.

Steps:

Check drum by hand: Try rotating the drum manually. If it is locked, bearing or obstruction issues are likely.
Inspect belt: Remove the rear panel and check if the drive belt is intact and properly seated on the pulleys.
Listen for motor: Start a wash cycle and listen for motor noise. Silence with no drum movement suggests motor or control failure.

When to call a technician: Motor and bearing repairs are advanced and should be handled by a professional.

Hard 4/5

Drive Belt / Drive Motor

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