Café Out-of-Balance / Installation Issue

Washer-dryer combo vibrates excessively and walks across the floor during spin.

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Possible Causes

Shipping bolts not removed, Unit not leveled, Weak floor structure, Worn suspension components

How to Fix / Troubleshooting

Safety first: Unplug the unit before adjusting feet or tipping the appliance.

Steps:

  • Confirm shipping bolts: Check the rear of the Café combo for any remaining shipping bolts or brackets and remove them per the installation guide.
  • Level the unit: Adjust all four leveling feet until the unit is solid and does not rock. Lock the feet in place.
  • Reinforce floor: If installed on a weak or flexing floor, consider adding support or relocating the unit.

When to call a technician: If vibration persists with proper installation and balanced loads, suspension parts may need replacement.

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Repair Difficulty

Easy 2/5

Required Part

Leveling Feet / Suspension
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