E14
Candy Moisture Sensor / Drying Control Fault

Drying cycle ends quickly with clothes still wet; E14 displayed on some Candy washer-dryers.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty or coated drum moisture sensors, Broken sensor wiring, Faulty moisture sensor module, Control board misreading sensor

How to Fix / Troubleshooting

Safety first: Unplug the appliance before accessing internal wiring.

Step-by-step checks:

  • Clean moisture sensors: Locate the two metal strips inside the drum near the door opening. Clean them thoroughly with a non-abrasive pad and white vinegar to remove fabric softener and detergent film.
  • Check sensor wiring: From behind the front panel, trace the wires from the sensor strips to the control board. Ensure connectors are firmly seated and wires are not broken.
  • Test sensor continuity: With a multimeter, check continuity between the sensor strips when bridged with a damp cloth. If no change is detected, the sensor circuit may be open and require replacement.
  • Reassemble and test: Run a timed drying cycle and then an automatic cycle to see if drying duration improves.

When to call a technician: If sensors and wiring are intact but E14 persists, the control board's sensor input may be defective and should be checked professionally.

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Repair Difficulty

Medium 3/5

Required Part

Moisture Sensor
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