Candy Biofilm and Mold Build-up

Washer-dryer emits a musty or moldy smell from the drum and door area.

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Possible Causes

Frequent low-temperature washes, Residual water in door gasket folds, Detergent and softener residue in tub and hoses, Blocked drain causing stagnant water

How to Fix / Troubleshooting

Safety first: Unplug the appliance before cleaning internal parts.

Step-by-step checks:

  • Clean door gasket: Wipe the gasket folds with a cloth soaked in diluted bleach or specialized cleaner. Remove any visible mold.
  • Run maintenance cycles: Run an empty 90°C wash with a machine cleaner or white vinegar and baking soda to kill bacteria and remove residues.
  • Leave door open: After each use, leave the door and detergent drawer slightly open to allow drying and prevent mold growth.
  • Check drain: Clean the pump filter to ensure no stagnant water remains in the sump.

When to call a technician: Severe internal contamination may require partial disassembly and professional cleaning.

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Repair Difficulty

Very Easy 1/5
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