Candy
Biofilm and Mold Build-up
Washer-dryer emits a musty or moldy smell from the drum and door area.
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Possible Causes
Frequent low-temperature washes, Residual water in door gasket folds, Detergent and softener residue in tub and hoses, Blocked drain causing stagnant water
How to Fix / Troubleshooting
Safety first: Unplug the appliance before cleaning internal parts.
Step-by-step checks:
- Clean door gasket: Wipe the gasket folds with a cloth soaked in diluted bleach or specialized cleaner. Remove any visible mold.
- Run maintenance cycles: Run an empty 90°C wash with a machine cleaner or white vinegar and baking soda to kill bacteria and remove residues.
- Leave door open: After each use, leave the door and detergent drawer slightly open to allow drying and prevent mold growth.
- Check drain: Clean the pump filter to ensure no stagnant water remains in the sump.
When to call a technician: Severe internal contamination may require partial disassembly and professional cleaning.
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Repair Difficulty
Very Easy
1/5
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