Candy Poor Rinsing / Detergent Dispensing Fault

Washer-dryer leaves clothes with detergent residues or not properly rinsed.

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Possible Causes

Blocked detergent drawer jets, Low water pressure, Overdosing detergent, Partially blocked inlet valve or filter

How to Fix / Troubleshooting

Safety first: Unplug the appliance and close water taps before removing hoses.

Step-by-step checks:

  • Clean detergent drawer: Remove the drawer completely and wash it under hot water. Clean the housing and water jets with a brush to remove sludge.
  • Check inlet filters: Clean the mesh filters on the water inlet valve to restore flow.
  • Adjust detergent: Use the recommended amount of HE detergent for your water hardness and load size. Avoid overfilling the drawer.
  • Run maintenance wash: Run an empty hot wash with a washing machine cleaner to remove internal residues.

When to call a technician: If water flow to the drawer remains weak despite good pressure, the inlet valve or internal channels may need professional inspection.

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Repair Difficulty

Easy 2/5

Required Part

Detergent Drawer Assembly
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