Candy
Intermittent Drain or Control Fault
Washer-dryer stops mid-cycle and the drum is full of water, but no error code is displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Partially blocked pump filter, Loose wiring to pump, Overheating pump motor causing intermittent operation, Control board relay issue
How to Fix / Troubleshooting
Safety first: Unplug the appliance and prepare for water spillage when opening the pump filter.
Step-by-step checks:
- Clean pump filter: Open the pump access, drain water, and remove all debris from the filter and pump cavity.
- Inspect pump wiring: Check connectors at the pump for looseness or corrosion. Reseat firmly.
- Test pump operation: Run a drain-only program and listen for the pump. If it stops intermittently, the pump may be overheating and should be replaced.
When to call a technician: If the pump is good but the machine still stops with water inside, the control board or pressure system may need professional diagnosis.
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Repair Difficulty
Medium
3/5
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