Washer-dryer takes excessively long to complete cycles or appears to be stuck on one stage.

Safety first: Unplug the appliance before internal checks.

Step-by-step checks:

• Observe where it stalls: Note if the delay occurs during heating, rinsing, or spinning. This guides diagnosis.
• Check heating: During a 60°C wash, feel the door glass after 20 minutes. If still cold, test the heater and NTC as described in heating fault procedures.
• Clean pump filter: Ensure the drain pump filter and hose are clear to allow fast drainage.
• Balance loads: Avoid overloading and ensure mixed items to reduce spin balancing delays.

When to call a technician: If all basic checks are fine but cycles remain abnormally long, the control board or sensors may require professional testing.