Candy Installation / Leveling Fault

Washer-dryer vibrates excessively and moves across the floor during spin.

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Possible Causes

Machine not level, Feet not locked, Slippery floor surface, Transit bolts left in place

How to Fix / Troubleshooting

Safety first: Unplug the appliance. Do not attempt to hold the machine in place while it is spinning.

Step-by-step checks:

  • Level the machine: Use a spirit level on the top surface. Adjust the front and rear feet until the machine is stable and does not rock.
  • Lock the feet: Tighten the lock nuts on adjustable feet to prevent them from moving.
  • Remove transit bolts: On new installations, ensure all rear transit bolts and spacers have been removed according to the installation manual.
  • Use anti-vibration pads: On very smooth floors, fit rubber pads under the feet to reduce movement.

When to call a technician: If vibration persists despite correct leveling, internal suspension components may be worn and need professional inspection.

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Repair Difficulty

Very Easy 1/5
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