Washer-dryer will not power on; no lights or display, completely dead.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the appliance before any checks. Do not open live electrical components.
Step-by-step checks:
- Verify outlet: Test the wall socket with another appliance to confirm power is present.
- Check plug and cord: Inspect the Candy washer-dryer plug and cable for damage, burns, or loose pins. Replace if damaged.
- Examine mains filter: Remove the rear panel and locate the mains filter where the power cord enters. Look for burn marks or swelling. If damaged, replace the filter module.
- Check door closed: Ensure the door is fully closed; some models will not power the display if the door switch is open.
When to call a technician: If the mains filter and cord are fine, the internal power supply on the main PCB may have failed and requires professional repair or replacement.