Candy
Internal Hose or Pump Leak
Water leaking from the bottom rear or underneath the washer-dryer during operation.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Split sump hose from tub to pump, Loose hose clamp on pump or drain hose, Cracked drain pump housing, Leaking inlet hose connection
How to Fix / Troubleshooting
Safety first: Unplug the appliance and close water taps. Tilt the machine only with assistance to avoid injury.
Step-by-step checks:
- Inspect hoses: Remove the rear and/or bottom panel. Check the large black sump hose, drain hose, and smaller hoses for cracks, holes, or signs of rubbing.
- Check clamps: Tighten any loose spring or screw clamps. Replace rusty or deformed clamps.
- Examine pump: Look for water trails around the pump body and its seal. If the pump housing is cracked or leaking at the shaft, replace the pump.
- Test under load: After repairs, run a short wash while observing the underside for leaks.
When to call a technician: If the outer tub itself is cracked or leaking at a welded seam, professional replacement is required.
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Repair Difficulty
Hard
4/5
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