E10
Costway Communication / Control Board Fault

Washer-dryer combo displays E10 and will not start; control panel may be unresponsive or partially functional.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose wiring harness between display PCB and main PCB, Faulty main control board, Faulty user interface (control panel) board, Power surge damage

How to Fix / Troubleshooting

Safety first: Unplug the appliance before removing the control panel or top cover. Static discharge can damage electronics; ground yourself before touching boards.

  • Power reset: Disconnect power for at least 5 minutes, then plug back in to see if the error clears.
  • Inspect control connections: Remove the top cover and control panel to access the display PCB and main PCB. Check all ribbon cables and harness connectors for secure fit.
  • Look for damage: Examine both boards for burn marks, swollen components, or corrosion from moisture.
  • Check line voltage: Ensure the outlet provides stable voltage within the range specified in the manual. Avoid using undersized extension cords.
  • Board replacement: If connectors are secure and no simple wiring issue is found, the main control board is the most common failure. Replace with a Costway-compatible PCB. If the display remains dead, the user interface board may also need replacement.
  • Professional service: If you are not comfortable working with electronics, contact a qualified technician for diagnosis and board replacement.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (PCB)
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