E18
Costway Overheating / Thermal Protection

Washer-dryer combo displays E18 and the unit shuts down unexpectedly during operation.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked cooling vents around cabinet, Overheating control board, Faulty NTC temperature sensor, Dryer duct blockage causing high internal temperature

How to Fix / Troubleshooting

Safety first: Unplug the appliance and allow it to cool for at least 30 minutes before further inspection.

  • Check installation clearance: Ensure there is adequate space around the washer-dryer for ventilation as specified in the manual. Do not enclose it tightly in a cabinet without proper airflow.
  • Clean vents and ducts: Vacuum dust from rear and side vents. Clean internal dryer ducts and lint traps thoroughly.
  • Inspect control board area: Remove the top cover and check for blocked airflow around the main PCB. Ensure no insulation or items are obstructing vents.
  • Test temperature sensors: Use a multimeter to measure resistance of NTC sensors (wash and dryer) at room temperature. Replace any sensor that is out of specification.
  • If overheating persists: The control board or heater control circuit may be malfunctioning and should be evaluated by a technician.
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Repair Difficulty

Medium 3/5

Required Part

Dryer Temperature Sensor (NTC)
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