E20
Costway User Interface / Keypad Fault

Washer-dryer combo displays E20 and the display or buttons behave erratically (random beeps, flashing lights).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Moisture intrusion into control panel, Faulty touchpad or buttons, Loose ribbon cable between UI and main board, Damaged UI PCB

How to Fix / Troubleshooting

Safety first: Unplug the appliance before removing the control panel.

  • Dry the panel: If the panel was exposed to steam or splashes, allow it to dry completely for several hours. Do not use a hair dryer on high heat directly on electronics.
  • Inspect ribbon cable: Remove the control panel and check the flat ribbon cable connection between the UI board and main PCB. Reseat the cable firmly.
  • Clean around buttons: Wipe away detergent residue or grime that may cause buttons to stick.
  • UI board replacement: If erratic behavior continues, replace the user interface PCB with a Costway-compatible part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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