Washer-dryer combo displays E4 and drum vibrates excessively or refuses to spin at high speed.

Safety first: Do not place hands inside the drum while it is spinning. Unplug the unit before adjusting feet or internal components.

• Redistribute load: Open the door once the machine unlocks. Separate tangled items and mix heavy and light garments. Avoid washing a single heavy item (e.g., one blanket) alone.
• Check machine leveling: Place a bubble level on top of the unit. Adjust the front and rear leveling feet until the washer-dryer is stable and does not rock when pushed diagonally.
• Inspect floor surface: Ensure the unit is on a solid, non-flexing surface. Avoid placing it on soft wood or weak platforms.
• Check suspension (advanced): Unplug and remove the top or rear panel. Inspect suspension springs and shock absorbers for oil leakage, broken mounts, or excessive play. Replace worn components in pairs.
• Re-run spin cycle: After adjustments, run a spin-only cycle with a balanced load to confirm the error is cleared.