E7
Costway Door Lock / Door Switch Fault

Washer-dryer combo displays E7 and will not start or stops mid-cycle; door may not lock properly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective door lock assembly, Misaligned door latch, Broken door strike, Loose or damaged wiring to door lock

How to Fix / Troubleshooting

Safety first: Always unplug the machine before working on the door lock assembly. Do not force the door closed with excessive pressure.

  • Inspect door closure: Check that the door closes evenly and the latch engages smoothly. Remove any clothing trapped in the door seal.
  • Check door strike: Examine the plastic or metal strike on the door. If cracked, bent, or loose, tighten screws or replace the strike.
  • Access door lock: Remove the front panel trim or gasket clamp to reach the door lock assembly mounted on the front panel. Inspect for broken plastic, burn marks, or loose connectors.
  • Test door lock (advanced): With a multimeter, check continuity across the lock terminals when the door is closed (and lock energized, per service manual). A lock that does not change state is faulty.
  • Check wiring harness: Trace the harness from the door lock to the main control board. Repair any damaged wires or loose plugs.
  • Replace door lock assembly: If physical damage or failed continuity is found, install a new Costway-compatible door lock assembly and reassemble the front gasket carefully to avoid leaks.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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