Costway Excessive Vibration / Suspension Wear

Washer-dryer combo makes loud banging or knocking noises during spin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unbalanced load, Worn shock absorbers, Broken suspension springs, Unit not level

How to Fix / Troubleshooting

Safety first: Unplug the unit before accessing internal suspension components.

  • Balance the load: Stop the cycle, redistribute clothes, and avoid mixing very heavy items with light ones.
  • Level the machine: Adjust leveling feet until the unit is stable and does not rock.
  • Inspect shocks and springs: Remove the rear or top panel and check for leaking or broken shock absorbers and stretched or broken springs. Replace in pairs for best performance.
  • Check for shipping bolts: On newly installed units, ensure all shipping bolts and transit brackets have been removed per the installation manual.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorber Set
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