Costway Structural / Mounting Issue

Washer-dryer combo vibrates excessively even when empty.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shipping bolts not removed, Broken suspension components, Bent drum shaft or spider, Cabinet damage

Safety first: Unplug the unit before tipping or moving it.

Check shipping hardware: Verify all transit bolts and brackets have been removed per installation instructions.
Inspect suspension: Examine springs and shocks for damage (see banging noise fault).
Check drum shaft: Spin the empty drum by hand and observe for wobble. A bent shaft or cracked spider requires drum assembly replacement.
Cabinet integrity: Ensure the cabinet frame is not twisted or bent from improper moving.

Professional Required 5/5

Drum Spider / Support Arm

Check Price on Amazon

We may earn a commission from links on this page.