Washer-dryer combo may not drain or may show E23; sometimes the pump does not run at all when drain is requested.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the appliance before accessing internal wiring or control boards.
- 1. Inspect pump wiring: Remove the rear or lower front panel. Locate the drain pump and check the wiring harness and connectors for burns, looseness, or corrosion.
- 2. Test pump resistance: Using a multimeter, measure the resistance across the pump terminals. Compare to Electrolux specifications (typically in the tens of ohms). An open or shorted pump must be replaced.
- 3. Check for board damage: Access the main control board (usually behind the top or rear panel). Look for burned spots or damaged components near the pump relay/triac area.
If wiring and pump test good but E23 persists, the main control board is likely faulty and should be replaced by a qualified technician due to the complexity and need for correct part matching.
Repair Difficulty
Required Part
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