E11
Equator
Motor Tachometer / Speed Sensor Fault
Washer-dryer combo displays E11; often associated with motor speed sensing or tachometer issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed tachometer sensor on Equator drive motor, Loose tachometer connector, Damaged motor harness, Faulty motor control circuit on PCB
How to Fix / Troubleshooting
Safety first: Unplug the unit before accessing the motor or control board.
- Check drum movement: Manually rotate the drum to ensure it spins freely and is not mechanically jammed.
- Access motor: Remove the rear panel to expose the drive motor. Locate the small tachometer connector on the motor.
- Inspect connections: Ensure the tachometer plug is fully seated and that wires are not broken or pinched.
- Test tachometer (advanced): With a multimeter set to AC volts, spin the motor shaft by hand (with the belt removed). You should see a small AC voltage generated by the tachometer. No output suggests a failed tach sensor or motor.
If the tachometer and wiring are intact but E11 persists, the motor control circuitry on the main PCB may be defective and require replacement.
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Repair Difficulty
Hard
4/5
Required Part
Drive Motor with Tachometer
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