E2
Equator Drain Pump Failure / Drain Timeout

Washer-dryer combo will not drain; water remains in drum and E2 is displayed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain pump filter on Equator combo, Blocked drain hose or standpipe, Foreign object in drain pump impeller, Failed drain pump motor

How to Fix / Troubleshooting

Safety first: Unplug the unit and keep towels or a shallow pan ready for water spillage.

  • Access the drain filter: On most Equator washer-dryer combos, the drain pump filter is behind a small access panel at the lower front. Open the panel.
  • Drain residual water: If equipped with an emergency drain tube, pull it out, place it in a shallow pan, and remove the cap to drain water. If not, slowly loosen the filter cap and let water drain into a pan or towels.
  • Clean the filter: Fully remove the filter and clear lint, coins, buttons, and debris. Check inside the pump housing for obstructions and carefully spin the impeller with your finger to ensure it moves freely.
  • Inspect the drain hose: Check the rear drain hose for kinks, clogs, or being inserted too far into the standpipe (which can cause siphoning). Remove the hose from the standpipe and flush it with water if needed.
  • Reinstall and test: Refit the filter cap securely, close the access panel, reconnect power, and run a drain/spin cycle to see if E2 clears.
  • If still not draining: The drain pump motor may be burned out or jammed internally. This typically requires removing the front or rear panel, disconnecting the pump wiring and hoses, and replacing the pump assembly.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump Assembly
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