E15
Essentials
Main Control PCB Fault / EEPROM Error
Washer-dryer shows E15 and will not start; often after a power surge
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted control software, Damaged EEPROM memory, Power surge damage to PCB, Internal PCB component failure
How to Fix / Troubleshooting
Safety first: Unplug the appliance. Do not attempt to work on live electronics.
- Step 1 – Hard reset: Disconnect power for at least 15 minutes. Press and hold the Start/Pause button for 10 seconds (if possible) to discharge residual power, then reconnect and test.
- Step 2 – Check supply: Ensure the wall socket and plug are in good condition and supplying stable voltage. Avoid extension leads for high-load appliances.
- Step 3 – Visual PCB inspection: Remove the top cover and locate the main control PCB (usually in a plastic housing). Look for burnt tracks, bulging capacitors, or scorch marks.
- Step 4 – Replacement: If E15 persists and no external issues are found, the control PCB is likely defective. Replacement typically requires transferring the correct Essentials firmware or using a pre-programmed board. This is best handled by an authorized service technician.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control PCB
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