E15
Essentials Main Control PCB Fault / EEPROM Error

Washer-dryer shows E15 and will not start; often after a power surge

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted control software, Damaged EEPROM memory, Power surge damage to PCB, Internal PCB component failure

How to Fix / Troubleshooting

Safety first: Unplug the appliance. Do not attempt to work on live electronics.

  • Step 1 – Hard reset: Disconnect power for at least 15 minutes. Press and hold the Start/Pause button for 10 seconds (if possible) to discharge residual power, then reconnect and test.
  • Step 2 – Check supply: Ensure the wall socket and plug are in good condition and supplying stable voltage. Avoid extension leads for high-load appliances.
  • Step 3 – Visual PCB inspection: Remove the top cover and locate the main control PCB (usually in a plastic housing). Look for burnt tracks, bulging capacitors, or scorch marks.
  • Step 4 – Replacement: If E15 persists and no external issues are found, the control PCB is likely defective. Replacement typically requires transferring the correct Essentials firmware or using a pre-programmed board. This is best handled by an authorized service technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control PCB
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