E17
Essentials Cold Water Inlet Valve Fault

Washer-dryer shows E17 and does not take in cold water

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed cold water valve coil, Blocked cold inlet filter, Loose wiring to cold valve, Low cold water pressure

How to Fix / Troubleshooting

Safety first: Unplug the appliance and close the cold water tap before disconnecting hoses.

  • Step 1 – Verify water supply: Confirm that the cold tap is open and water flows freely from the hose when disconnected from the machine.
  • Step 2 – Clean filter: Remove the cold inlet hose and clean the mesh filter inside the cold valve port.
  • Step 3 – Check wiring: Remove the top cover and locate the dual inlet valve. Ensure the cold valve connector is firmly attached and not corroded.
  • Step 4 – Test valve coil: With a multimeter, measure resistance across the cold valve coil. An open reading indicates a failed valve that must be replaced.
  • Step 5 – Replace valve: Install a new Essentials-compatible inlet valve assembly if the cold side is defective. Reconnect hoses and test for leaks.
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Repair Difficulty

Medium 3/5

Required Part

Cold Water Inlet Valve
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