Washer-dryer leaks water from the rear or underneath during drain or spin

Safety first: Unplug the appliance and turn off water supply. Be prepared for water spillage when removing hoses.

• Step 1 – Identify leak area: Slide the machine out and inspect the rear and underside while running a short cycle (if safe) to see where water emerges.
• Step 2 – Check hoses: With power off, remove the rear or bottom panel. Inspect the large black sump hose from tub to pump and the pump-to-drain hose for splits or loose clamps.
• Step 3 – Inspect pump: Look for cracks in the pump body or leaks around the pump seal. Replace the pump if it leaks.
• Step 4 – Replace damaged parts: Fit new hoses or clamps as needed, ensuring secure connections. Test with a rinse cycle to confirm no further leaks.