Washer-dryer door will not unlock at end of cycle; E11 may be displayed.

Safety first: Disconnect power. If there is water in the drum, drain it via the pump filter before attempting to open the door.

• Step 1 – Wait and power cycle: Allow several minutes after the cycle ends. Reconnect power and try a cancel/drain program. Sometimes the lock releases after a reset.
• Step 2 – Manual release: Access the manual door release (if fitted) behind the pump filter flap or by removing the lower front panel. Pull the release tab or cable gently to open the door.
• Step 3 – Inspect door handle and latch: Check for broken plastic parts on the handle or latch hook. Replace damaged components.
• Step 4 – Test door lock: Remove the door seal clamp and access the Fagor door lock. Test the lock coil for continuity with a multimeter. If open circuit or mechanically jammed, replace the door lock assembly.
• Step 5 – Control board check: If a new lock does not resolve E11, the control board output to the lock may be faulty and should be tested by a technician.