Gaggenau Excessive Vibration / Suspension Fault

Washer-dryer vibrates excessively or walks across the floor during spin.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shipping bolts not removed, Unlevel appliance, Worn suspension dampers, Broken tub springs or counterweights

How to Fix / Troubleshooting

Safety first: Unplug the appliance before tipping or adjusting feet.

  • 1. Check shipping bolts: Ensure all transport bolts at the rear of the machine have been removed according to the installation manual.
  • 2. Level the appliance: Use a spirit level and adjust the front and rear feet until the unit is stable and level. Tighten lock nuts.
  • 3. Avoid overloading: Do not exceed the rated load and avoid single heavy items that cause imbalance.
  • 4. Inspect suspension: Remove side or rear panels and check dampers and springs for detachment, leakage, or breakage. Replace worn components.
  • 5. Check counterweights: Verify that concrete or cast-iron weights are secure and bolts are tight.
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Repair Difficulty

Medium 3/5

Required Part

Suspension Dampers
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